Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of premium activewear products (including limited-edition sporty bras, leggings, Airluxe® and Formcloud® fabric collections, seasonal sets, and accessories) from SET ACTIVE, accessible at setactivesale.com (“Website”). By placing an order on our Website, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies referenced herein.

1. Eligibility to Purchase

To place an order with SET ACTIVE, you must:

2. Order Placement and Confirmation

2.1 Order Submission

When you submit an order through our Website, you are making a binding offer to purchase the selected products at the listed prices (in USD), plus any applicable taxes (shipping is free on all orders, as stated in our shipping policy). We reserve the right to reject or cancel any order for any reason, including but not limited to:

2.2 Order Confirmation

Upon successful submission of your order, you will receive an automated email acknowledging receipt of your order (this is not a confirmation of acceptance). We will send a separate “Order Confirmation” email once we have verified your payment, confirmed product availability, and processed your order for fulfillment. This Order Confirmation constitutes a binding contract between you and SET ACTIVE.

3. Payment Terms

3.1 Currency and Payment Methods

All prices on our Website are displayed and processed in USD. We accept major credit cards, debit cards, and other secure payment methods as indicated on the checkout page. Payment must be completed in full at the time of order placement.

3.2 Payment Processing

We do not store full payment card information; all payment data is securely processed by third-party payment processors (compliant with industry standards like PCI DSS). By providing payment details, you authorize us (and our payment processors) to charge the full order amount (including taxes, if applicable) to your selected payment method.

3.3 Payment Issues

If your payment is declined, we will notify you via email, and your order will not be processed until payment is successfully completed. We are not responsible for delays or cancellations caused by payment processing errors, insufficient funds, or expired payment methods.

4. Shipping and Delivery

4.1 Shipping Policy Overview

SET ACTIVE offers free shipping on all orders (no minimum purchase required). We fulfill orders within 1–3 business days of receiving your Order Confirmation. Delivery times are estimated as follows:

4.2 Shipping Details

5. Returns and Refunds

5.1 Return Eligibility

You may return any unworn, unwashed, and undamaged products (with original tags and packaging intact) for a refund within 60 days of the delivery date. The following items are not eligible for returns:

5.2 Return Process

To initiate a return:

5.3 Refund Processing

Once we receive and inspect your returned items (to confirm eligibility), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the order. Please note that it may take additional time for your financial institution to reflect the refund in your account.

6. Product Availability and Descriptions

6.1 Availability

We strive to maintain accurate inventory levels on our Website, but limited-edition products (e.g., exclusive sporty bras, seasonal Airluxe® sets) may sell out quickly. We reserve the right to cancel orders for products that become unavailable after order submission, and we will notify you via email and issue a full refund in such cases.

6.2 Product Descriptions

We make every effort to provide accurate product descriptions (including fabric details like Airluxe® and Formcloud® properties, sizing, and color) on our Website. However, we cannot guarantee that product colors will match your device’s display exactly (due to variations in screen settings). If you receive a product that differs materially from its description, please contact us at service@setactivesale.com to resolve the issue.

7. Cancellations and Modifications

7.1 Order Cancellations

You may request to cancel your order only if it has not yet been processed for fulfillment (i.e., before you receive the “Order Shipped” email). To cancel, contact us at service@setactivesale.com with your order number. If cancellation is approved, we will issue a full refund within 5–10 business days. We cannot cancel orders that have already been shipped.

7.2 Order Modifications

Requests to modify your order (e.g., changing product size, updating shipping address) must be submitted within 24 hours of order placement and are subject to approval. We cannot guarantee modifications once the order has entered the fulfillment process.

8. Limitation of Liability

SET ACTIVE shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to lost profits, missed events, or inconvenience) arising from your purchase, use, or inability to use our products, or from delays in shipping or delivery. Our total liability to you for any claim related to these Terms shall not exceed the total amount you paid for the affected products.

This limitation does not apply to damages caused by our gross negligence, intentional misconduct, or violations of applicable law (e.g., product defects that cause personal injury).

9. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal requirements, or product offerings. When we make material changes, we will post the updated Terms on our Website and update the “Last Updated” date at the top of this page. Your continued use of our Website or placement of orders after such changes take effect constitutes your acceptance of the updated Terms.

10. Contact Us

If you have questions, concerns, or disputes related to these Terms of Purchase or your order, please contact us: